TECH Stack

Our TECH Stack

Cybersecurity

Malware/Ransomware/Phishing

Vulnerability & Penetration Testing

End-Point/Edge Protection

Home Networks/Remote Employee

Employee Security Training

24/7/365 Live Monitoring

Compliance Testing

VPN

Cyberattacks on businesses are constantly evolving which only brings more danger to consumers and employees. This is why cybersecurity is so important. Cybersecurity services are provided by suppliers to protect, detect, and remediate businesses from malicious attacks.


We have direct access to the world's top cybersecurity suppliers that offer everything from evaluations, network monitoring, data and device protection, remediation, and compliance.


Connectivity

We provide service and project management for all our customers. This includes moves, adds, and changes.We can look up connectivity options for your business and provide complimentary circuit monitoring services.

Broadband/Coax

Satellite & Wireless Connectivity

Dedicated Fiber

Dark Fiber

MPLS

4G/5G/LTE

Remote Wifi - Prioritization

Direct Routes to AWS/Azure

SD-WAN

Bandwidth Aggregation

Network Visibility

Intelligent Routing

Business Application Prioritization

Auto-Failover

MPLS Alternative

Firewall/Security Add-On's

Colo & Cloud Services

Cloud Storage

Redundancy & Business Continuity

Compliancy Requirements

Public vs. Private Cloud

Disaster Recovery

Back-Up

AWS/Azure/Google Cloud

We are capable of finding colocation space for clients anywhere in the world as well as accommodate any compliance requirements. Some colocation providers can offer single-source connectivity to multiple cloud services (i.e., Salesforce, Azure, AWS).

IoT (Internet of Things) & Mobility

Temperature Controls

Sensors

Asset Tracking

Mobile Device Management

Proactive Mobile Optimization

Mobile Security

With the use of sensors, cameras, and data analytics, managers in a range of industries can determine when a piece of equipment will fail before it does. By leveraging streaming data from sensors and devices to quickly assess current conditions, recognize warning signs, deliver alerts, and automatically trigger appropriate maintenance processes, IoT turns maintenance into a dynamic, rapid, and automated task.


Expense Management

The monthly telecom expense management software often pays for itself from the savings and credits that are identified.


Many telecom expense management solutions are able to integrate directly into your organization's financial software package.


Multiple Vendors/Invoices

Inventory/Auditing

Cost Management/Mobility Management

Budget vs. Spend

Contract/Renewal Reviews

Billing Reviews

Software-as-a-Service

Microsoft 365 Licensing

Webcasting/Webinar Licenses

Remote IT/Desktop Support

Video Conferencing

A healthcare organization with 1,700 employees has 20 bills per month. They spend 8 hours each month on reconciliation and they needed assistance with Microsoft service. The customer also experienced a costly and time-consuming audit within the past year. In addition, their licensing model was inflexible.


A GTS valued provider was able to consolidate the billing down to one invoice per month and move them to a new platform and a month-to-month consumption model. The new platform allowed them to scale their licenses up or down at any time. The customer experienced thousands of dollars in savings per month after right-sizing the licenses.


Security/Access Control

Video Surveillance

24/7/365 Cloud Monitoring

Mass Notifications

Access Control

Mobile Duress

Thermal Imaging

Fire Alarm

Visitor Management

Active Shooter/Threat Detection

Wandering Patient/Infant Protection

Building Automation Systems

Facial Recognition

Did you know monitoring services offer incredible value on interfering with crimes in progress, enhancing police response times, and lowering fees from false alarms?


Traditional, on-premises solutions provide minimal redundancy, untimely hardware malfunctions, overloaded storage, and a single point of failure.

Unified Communications (UCaaS), Hosted PBX & Traditional Voice

Traditional Lines (POTS)

Hosted/On-Premise PBX

Messaging/IM & Group Chat

Quality Management, Analytics & Dashboards

CRM Integration

Auto-Attendant

Visual Voicemail

Call Recording

Virtual Meetings

UCaaS or Unified-Communications-as-a-Service is a cloud-based technology that allows customers to converge all the ways that its users communicated into a single platform.


The single platform includes voice, video, chat, text, email, and screen sharing. Most UCaaS solutions also include a mobile application or softphone to communicate without a desk phone and integrate with critical business applications such as email and CRMs.

Call Center (CCaaS)

Contact Center

Help Desk

Customer Support

Remote Workers

Automated Call Distribution

Customer Experience

Real-time and Historical Reporting

Performance Management

Customer Feedback Management

Omni-Channel Session Handling (Chat, SMS, Voice)

Whether you're a big enterprise business or a small shop, the way you interact with your customers is vital to your business success and customer loyalty. Find the right Contact Center solution for your needs.


Did you know 41% of customers have stopped using a product or service after having to repeat themselves over and over or after being passed from rep to rep?


96% of customers expect their issues to be resolved (quickly) on the channel of their choice (Chat, SMS, Email, Voice).

Telco Aggregators

Multi-location organization

Multiple Carriers

Multiple Invoices (access, network, equipment, mobility, software, etc.)

Complex Billing

Insight into usage/performance

Improves efficiency/one-portal for all telecom spend

Use Case: A GTS customer with 89 U.S.-based locations across many different states was looking to simplify the management of a complex telecommunications network. They needed better analysis of their network to better understand the difficulties and solutions. They preferred one monthly invoice for all telecommunication services and ideally, cost savings on telecommunication services.


GTS was able to offer an aggregator that could provide one invoice for all services. The aggregator provided easy-to-use management tools and became their single point of contact. This solution allowed the organization to save 20% monthly on their telecommunication costs.

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