Malware/Ransomware/Phishing
Vulnerability & Penetration Testing
End-Point/Edge Protection
Home Networks/Remote Employee
Employee Security Training
24/7/365 Live Monitoring
Compliance Testing
VPN
Cyberattacks on businesses are constantly evolving which only brings more danger to consumers and employees. This is why cybersecurity is so important. Cybersecurity services are provided by suppliers to protect, detect, and remediate businesses from malicious attacks.
We have direct access to the world's top cybersecurity suppliers that offer everything from evaluations, network monitoring, data and device protection, remediation, and compliance.
We provide service and project management for all our customers. This includes moves, adds, and changes.We can look up connectivity options for your business and provide complimentary circuit monitoring services.
Broadband/Coax
Satellite & Wireless Connectivity
Dedicated Fiber
Dark Fiber
MPLS
4G/5G/LTE
Remote Wifi - Prioritization
Direct Routes to AWS/Azure
Bandwidth Aggregation
Network Visibility
Intelligent Routing
Business Application Prioritization
Auto-Failover
MPLS Alternative
Firewall/Security Add-On's
Cloud Storage
Redundancy & Business Continuity
Compliancy Requirements
Public vs. Private Cloud
Disaster Recovery
Back-Up
AWS/Azure/Google Cloud
We are capable of finding colocation space for clients anywhere in the world as well as accommodate any compliance requirements. Some colocation providers can offer single-source connectivity to multiple cloud services (i.e., Salesforce, Azure, AWS).
Temperature Controls
Sensors
Asset Tracking
Mobile Device Management
Proactive Mobile Optimization
Mobile Security
With the use of sensors, cameras, and data analytics, managers in a range of industries can determine when a piece of equipment will fail before it does. By leveraging streaming data from sensors and devices to quickly assess current conditions, recognize warning signs, deliver alerts, and automatically trigger appropriate maintenance processes, IoT turns maintenance into a dynamic, rapid, and automated task.
The monthly telecom expense management software often pays for itself from the savings and credits that are identified.
Many telecom expense management solutions are able to integrate directly into your organization's financial software package.
Multiple Vendors/Invoices
Inventory/Auditing
Cost Management/Mobility Management
Budget vs. Spend
Contract/Renewal Reviews
Billing Reviews
Microsoft 365 Licensing
Webcasting/Webinar Licenses
Remote IT/Desktop Support
Video Conferencing
A healthcare organization with 1,700 employees has 20 bills per month. They spend 8 hours each month on reconciliation and they needed assistance with Microsoft service. The customer also experienced a costly and time-consuming audit within the past year. In addition, their licensing model was inflexible.
A GTS valued provider was able to consolidate the billing down to one invoice per month and move them to a new platform and a month-to-month consumption model. The new platform allowed them to scale their licenses up or down at any time. The customer experienced thousands of dollars in savings per month after right-sizing the licenses.
Video Surveillance
24/7/365 Cloud Monitoring
Mass Notifications
Access Control
Mobile Duress
Thermal Imaging
Fire Alarm
Visitor Management
Active Shooter/Threat Detection
Wandering Patient/Infant Protection
Building Automation Systems
Facial Recognition
Did you know monitoring services offer incredible value on interfering with crimes in progress, enhancing police response times, and lowering fees from false alarms?
Traditional, on-premises solutions provide minimal redundancy, untimely hardware malfunctions, overloaded storage, and a single point of failure.
Traditional Lines (POTS)
Hosted/On-Premise PBX
Messaging/IM & Group Chat
Quality Management, Analytics & Dashboards
CRM Integration
Auto-Attendant
Visual Voicemail
Call Recording
Virtual Meetings
UCaaS or Unified-Communications-as-a-Service is a cloud-based technology that allows customers to converge all the ways that its users communicated into a single platform.
The single platform includes voice, video, chat, text, email, and screen sharing. Most UCaaS solutions also include a mobile application or softphone to communicate without a desk phone and integrate with critical business applications such as email and CRMs.
Contact Center
Help Desk
Customer Support
Remote Workers
Automated Call Distribution
Customer Experience
Real-time and Historical Reporting
Performance Management
Customer Feedback Management
Omni-Channel Session Handling (Chat, SMS, Voice)
Whether you're a big enterprise business or a small shop, the way you interact with your customers is vital to your business success and customer loyalty. Find the right Contact Center solution for your needs.
Did you know 41% of customers have stopped using a product or service after having to repeat themselves over and over or after being passed from rep to rep?
96% of customers expect their issues to be resolved (quickly) on the channel of their choice (Chat, SMS, Email, Voice).
Multi-location organization
Multiple Carriers
Multiple Invoices (access, network, equipment, mobility, software, etc.)
Complex Billing
Insight into usage/performance
Improves efficiency/one-portal for all telecom spend
Use Case: A GTS customer with 89 U.S.-based locations across many different states was looking to simplify the management of a complex telecommunications network. They needed better analysis of their network to better understand the difficulties and solutions. They preferred one monthly invoice for all telecommunication services and ideally, cost savings on telecommunication services.
GTS was able to offer an aggregator that could provide one invoice for all services. The aggregator provided easy-to-use management tools and became their single point of contact. This solution allowed the organization to save 20% monthly on their telecommunication costs.